People Leader · Facilities & Operations

Mathew Smith

FMP  ·  SFP  ·  Workplace Experience / Facilities Manager

Forest Grove, OR

View My Journey Download Resume Get in Touch
IFMA FMP IFMA SFP McKinsey Accelerator CBRE IFM FM I & II Ethics Ambassador
10+ Years Experience
2 Global Designations
8 Total Credentials
60+ Training Hours
About Me

Professional
at a Glance

Mathew Smith
Forest Grove, OR
mat.smith.fmp@gmail.com
LinkedIn Profile
CBRE – Microsoft (Current)
FMP SFP IFMA McKinsey CBRE IFM I & II HVAC/R Cert

I started as a technician. Today I lead people — and the credentials behind that shift were earned on purpose, not by accident. Over a decade managing complex operations across commercial, technology, hospitality, and healthcare environments has been paired with two IFMA global designations, the McKinsey leadership pathways, and CBRE's integrated facilities management program.

That combination is the point: I can still read a chiller log and troubleshoot an MEP system, and I can build the team, the strategy, and the metrics that keep a portfolio performing. Leadership development isn't a line item on my resume — it's the discipline I've invested the most in.

Currently serving as Workplace Experience/Facilities Manager at CBRE — Microsoft in Hillsboro, OR, where I lead high-performing cross-functional teams, manage enterprise-level contracts, and deliver best-in-class workplace experiences.

Leadership Development

Credentialed
to Lead

I didn't stop at the technical trade. Every designation and program below was chosen deliberately — to lead people, not just buildings.

Technician Engineer Manager People Leader The tools changed. The standard didn't — build the team, then build the outcome.
Global Designations IFMA · 2
FMP
Facility Management Professional
International Facility Management Association
Global Designation May 2023

IFMA's globally recognized designation for facility management practitioners — validating command of the core competencies that hold a portfolio together, from capital planning through day-to-day operations.

  • Finance & Business
  • Operations & Maintenance
  • Leadership & Strategy
  • Project Management
SFP
Sustainability Facility Professional
International Facility Management Association
Global Designation March 2025

IFMA's global designation in sustainable facility management — the strategy, measurement, and change management required to move a built environment toward measurable environmental performance.

  • Energy Management
  • Evaluating & Reporting
  • Managing Change
  • Planning for Sustainability
  • Water Management
  • Waste Management
  • Workplace Management
  • Sustainability Initiative
Leadership & Management Programs 6

A cohort-based program combining digital modules with live instructor-led sessions and peer boards. Three modules completed at 100%, plus four leadership sessions where the frameworks were applied to live work.

Two required dimensions of leadership capability — Leading Self and Leading Others. Additional Course completed for Leading Business.

CBRE's foundational integrated facilities management program — a full sweep of the discipline, from the commercial side of real estate through the technical systems and the people who use them.

  • Real Estate
  • Finance & Business
  • Operations & Maintenance
  • Leadership & Strategy
  • Project Management
  • Sustainability
  • Facility Information & Technology Management
  • Communications & Client Care
  • Risk Management
  • Occupancy & Human Factors
  • Quality

The advanced continuation of the IFM pathway — deeper application of the competencies that carry the most weight at the management level, with leadership and strategy running through all of them.

  • Finance & Business
  • Leadership & Strategy
  • Operations & Maintenance
  • Quality
  • Project Management
  • Risk Management
  • Sustainability
  • Occupancy & Human Factors
  • Facility Information & Technology Management

CBRE's leadership framework — five commitments that translate directly into how I run a team, a contract, and a campus.

01
Inspire Excellence and Collaboration
  • Lead with integrity and foster a culture of trust, inspiring others to excel.
  • Create an environment where supporting each other and the enterprise is enthusiastically embraced.
02
Take Accountability
  • Use objective metrics and transparency to measure and report progress.
  • Act with a relentless drive for excellence and deliver exceptional results.
03
Align with Our Strategy
  • Support and communicate CBRE's aspiration and strategy, ensuring understanding and alignment across the organization.
  • Help team members see that their individual contributions are tied to CBRE's success, fostering a sense of purpose that drives collective achievement.
04
Embrace Change and Innovation
  • Embrace change and encourage innovation by remaining open to new ideas and approaches.
  • Change direction when needed in response to new information.
05
Nurture Talent
  • Provide regular, actionable feedback to support individual and team growth, and address performance issues promptly and fairly.
  • Maintain a deep understanding of internal and external talent, ensuring succession plans are in place and supporting career development and advancement.

Selected to serve as a Global Ethics & Compliance Ambassador — an appointed role carrying CBRE's ethics and compliance standards into day-to-day site operations, and acting as a local point of contact for the team on integrity, reporting, and doing the right thing when no one is watching.

  • Ethical Leadership
  • Compliance Advocacy
  • Speak-Up Culture
  • Team Education
  • Integrity in Operations
Verified Digital Badges Credly · 9
Independently Verified
Live badges issued and validated through Credly
View Full Credly Profile
IFMA · Global Designations
Facility Management Professional (FMP) badge, issued by IFMA, verified on Credly Facility Management Professional (FMP) Verify Sustainability Facility Professional (SFP) badge, issued by IFMA, verified on Credly Sustainability Facility Professional (SFP) Verify
CBRE · Integrated Facilities Management
Facility Management I badge, issued by CBRE, verified on Credly Facility Management I Verify Facility Management II badge, issued by CBRE, verified on Credly Facility Management II Verify
McKinsey & Company · Leadership
Leading Self badge, issued by McKinsey & Company, verified on Credly Leading Self Verify Leading Teams badge, issued by McKinsey & Company, verified on Credly Leading Teams Verify Adaptability & Resilience badge, issued by McKinsey & Company, verified on Credly Adaptability & Resilience Verify Problem Solving badge, issued by McKinsey & Company, verified on Credly Problem Solving Verify Business Strategy badge, issued by McKinsey & Company, verified on Credly Business Strategy Verify

Every badge here is issued by IFMA, CBRE, or McKinsey & Company and verified independently through Credly — click any badge to open its verification page.

Career Journey

Professional
Experience

Over a decade of progressive growth across facilities management, engineering, and operations leadership.

CBRE – Microsoft Apr 2025 – Present
Workplace Experience / Facilities Manager
📍 Hillsboro, OR
  • Lead and develop high-performing teams through coaching, training, and performance management
  • Direct daily operations, scheduling, and cross-functional coordination to meet enterprise service goals
  • Build and maintain client and vendor relationships; manage contracts and cost-saving initiatives
  • Implement process improvements to drive efficiency, compliance, and safety across multiple programs
  • Ensure consistent service quality and operational excellence across the Microsoft campus portfolio
NTT Data Apr 2023 – Apr 2025
Facilities Manager
📍 Hillsboro, OR
  • Promoted within to Facilities Manager, overseeing critical data center operations
  • Streamlined operations through vendor optimization and enhanced maintenance protocols
  • Implemented facility management systems improving resource use and regulatory compliance
  • Led and developed cross-functional teams to drive performance and operational excellence
  • Negotiated vendor contracts and managed budgets to achieve significant cost savings
ABM Industries Jul 2021 – May 2023
Commercial Building Engineer
📍 Wilsonville, OR
  • Orchestrated complex tenant improvement projects, coordinating contractors and building operations
  • Led cross-functional teams in emergency response protocols, managing building safety standards
  • Managed complex building system upgrades in strict compliance with regulatory standards
  • Implemented preventive maintenance programs for critical building systems, reducing equipment downtime
  • Fostered effective communication between contractors and building management teams
Prestige Care Sep 2020 – Jul 2021
Maintenance Director
📍 Forest Grove Rehabilitation, Forest Grove, OR
  • Led facility maintenance operations with comprehensive emergency preparedness systems
  • Ensured regulatory compliance and maintained strict infection control standards throughout
  • Orchestrated preventive maintenance programs and streamlined service request processes
  • Maintained facility safety standards through systematic documentation and monitoring
  • Ensured continuous compliance with healthcare regulations and resident safety protocols
Aloft Hotel Dec 2018 – Sep 2020
Chief Engineer
📍 Hillsboro, OR
  • Spearheaded facility operations and safety protocols while directing the maintenance team
  • Developed comprehensive preventive maintenance schedules, reducing downtime significantly
  • Streamlined emergency response procedures and FLS compliance measures
  • Led incident action teams and created data-driven solutions for recurring facility challenges
  • Implemented advanced emergency protocols and FLS compliance while maintaining superior guest satisfaction
Capabilities

Skills &
Expertise

🏗️
Vendor Management
📋
Project Management
🔧
MEP Systems / HVAC
📊
Finance & Budgeting
⚙️
Process Improvement
👥
Team Leadership
🛡️
Risk & Compliance
🌿
Sustainability (SFP)
🏢
Workplace Experience
📈
Strategic Planning
🔄
Change Management
📉
Data Analysis
Where It Started

Technical
Foundation

Before the designations and the leadership programs, there was a trade — and it still informs every decision I make on a campus.

Career Pathway Certificate
Portland Community College
HVAC/Refrigeration — Facilities Management Technology
March 2013
HVAC/Refrigeration Installation and Troubleshooting Certificate — the foundational technical training that launched a career in facilities engineering, and the reason I can still speak the technicians' language.
Hands-On Craft
Field Experience
MEP, HVAC & Building Systems
2013 – Present
Years on the tools across hospitality, healthcare, commercial, and data center environments — emergency response, preventive maintenance programs, and critical systems uptime learned the hard way, on site.
The Next Chapter
Leadership & Credentials
IFMA FMP & SFP · McKinsey · CBRE IFM
2023 – 2026
Two IFMA global designations, the McKinsey leadership pathways, and CBRE's IFM program — the deliberate move from technician to people leader. See the full credentials →
Side Venture

Featured
Project

Independent Developer
DadBytes

A self-driven app development venture building practical, real-world mobile and web applications — fueled by curiosity and a passion for problem-solving.

Dad Bytes | Simple, Useful Apps
📱
Mobile Application Development Designing and building mobile apps from concept to deployment, solving real everyday problems.
🌐
Web Development Creating modern, functional websites and web tools — including this one.
🧠
Self-Taught & Self-Driven The same discipline that earned two IFMA global designations applied to mastering development from the ground up.
Beyond the Office

Life Outside
of Work

The same curiosity and drive that fuel my career also show up when I clock out.

🏔️
Outdoors & Hiking
Exploring the trails, peaks, and wild spaces the Pacific Northwest has to offer. There's nothing like the perspective you gain from the top of a ridge.
🎮
Gaming
From strategy games to immersive RPGs — gaming sharpens problem-solving and keeps the competitive edge alive after hours.
🔨
DIY & Home Projects
Building, fixing, and improving things around the house. The same satisfaction I get from a well-run facility carries right into the home workshop.
🖥️
Home Lab & Networking
Running a home lab with self-hosted services, experimenting with networking setups, and diving into the world of infrastructure at home scale.
🖨️
3D Printing
Designing and printing practical tools, prototypes, and creative projects. A perfect intersection of engineering, creativity, and problem-solving.
💻
App & Web Development
Building apps and websites — including this one! Turning ideas into functional digital tools combines the same logical structure as facilities planning.
Let's Connect

Get In Touch

Open to new opportunities, collaborations, and conversations about the future of facility management.

mat.smith.fmp@gmail.com LinkedIn Download Resume